Email Setup Support
| Tutorials: |
View Tutorial for Outlook 2002 |
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| Incoming Mail Server: |
getmail.wris.net |
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| Outgoing Mail Server: |
sendmail.wris.net |
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In Advanced Settings, check "My Outgoing Mail Server requires authentication"
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| Username: |
Your full email address |
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| Password: |
Assigned to you at signup |
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| Webmail Access |
webmail.<yourdomain.com>
(example: webmail.wris.com)
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Imail Admin Rights
Webmail and MAC
Webmail Password Reset
Webmail Password Change
Setting Vacation Messages
Disabling Vacation Messages
Imail Admin Rights
A client may purchase Imail Admin rights to self-administer email accounts within their domain. The Imail Admin allows administrators to add, edit and delete user accounts. A one-time $25 set-up fee is charged for each administrator creation. A Postini Admin Tool is also available to allow administrators to add accounts to the spam filter list. An email account must be set up in Imail (Webmail) and in Postini (spam filter list) to receive mail from anyone outside of your domain.
Webmail and MAC
We have noticed that Webmail does not work with MAC using Safari internet browser. We can not change this and do not offer support help for Safari browsers. Testing has proven that Firefox internet browser for MAC does work with Webmail. Contact your IT personnel for advice and instructions for installing Firefox on your MAC.
Webmail Password Reset
For security reasons, we can not view your email account passwords. If you forget your password, email your request for a password reset to support@wris.com and we will make the change for you. If you do not include a desired password we will create one for you using strong password security standards. We recommend that all passwords be at least 8 characters long, contain at least one capital letter, at least one number and at least one symbol $@#%* for example). An example of a good password is y&Us2ppB5$
Webmail Password Change
A webmail client may change their own password if they can access their account online.
Login to http://webmail.<yourdomain.com> (i.e. http://webmail.wris.net)
Your username is your entire email address (i.e. jsmith@wris.net)
Use your current password.
Once logged in you will see “Preferences” at the bottom left corner of the screen.
On the right side of the screen a list of settings will be available.
Find the “Change Password” setting.
Enter the desired new password in the first text box.
Re-enter the desired new password in the second text box.
At the top of the page, hit the “Save” button.
Setting Vacation Messages
Clients may login to their Webmail accounts to enable vacation messages.
Login to http://webmail.<yourdomain.com> (i.e. http://webmail.wris.net)
Your username is your entire email address (i.e. jsmith@wris.net)
Use your current password.
Once logged in you will see “Preferences” at the bottom left corner of the screen.
On the right side of the screen a list of settings will be available.
Find the “Vacation Message” setting.
Check the box labeled “enable”.
Enter your vacation message in the text area.
At the top of the page, hit the “Save” button.
Disabling Vacation Messages
Clients may login to their Webmail accounts to disable vacation messages.
Login to http://webmail.<yourdomain.com> (i.e. http://webmail.wris.net)
Your username is your entire email address (i.e. jsmith@wris.net)
Use your current password.
Once logged in you will see “Preferences” at the bottom left corner of the screen.
On the right side of the screen a list of settings will be available.
Find the “Vacation Message” setting.
Uncheck the box labeled “enable”.
At the top of the page, hit the “Save” button.
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